Password Assistance
If you have forgotten your password, enter your User ID and Email address below and click the 'Continue' button.
If you need additional assistance, please email your first name, Last name and address to BQiUserIDPassword@BCBSMA.com. An email with your User ID will be sent to you within 48 hrs.
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Help Center
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Our customer care center is staffed with knowledgeable representatives, ready to assist you.

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Our knowledgeable representatives are ready to help you. Just call 1-800-422-3545, Monday - Friday, 8:30 AM to 4:30 PM ET.


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