User ID Assistance
If you have forgotten your User ID, enter your First Name, Last Name, and Email address below and click the 'Continue' button.
If you need additional assistance, please email your first name, Last name and address to BQiUserIDPassword@BCBSMA.com. An email with your User ID will be sent to you within 48 hrs.
Profile Look-Up
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Help Center
Contact Us
Our customer care center is staffed with knowledgeable representatives, ready to assist you.

INDIVIDUALS AND FAMILIES:

  • Call Us

Our knowledgeable representatives are ready to help you. Just call 1-800-422-3545, Monday - Friday, 8:30 AM to 4:30 PM ET.


Your session will time out in minutes. Click the 'OK' button to resume your session and save your work.